Departments vs. Categories - While your Departments should represent the largest groupings of your products, your Categories will be how you organize them for the website and for small groupings. Even if you don't use our website system it is good to use Categories; they can be used to logically organize your products by type or style. So with your Categories, you will get down to very specific groupings of your products, and you can have your products in as many Categories as you like. For Departments, since they are used to track revenues, a product can only be in one Department.
Here is a short video showing you how to create and work with Departments:
Steps for Creating a Department
- Go to Products > Departments.
- Click the + New Department button.
- Enter a Department Title (the full name of your new Department).
- Enter your Department Code (this is usually a short, intuitive code, such as WMN for Women's Apparel or ELC for Electronics).
- Set your preferred Eligibility for Reward Points and Eligibility for Discounts. These settings will apply to all products you add to the Department, and will override the settings made within the product itself on the Advanced tab.
- You can create the new Department as a Sub-Department of one you already have. We recommend not doing this, since the products in each will be mutually exclusive in the reporting. For example, if you have a Department call Fabric and you make a sub-department for your Batiks, when you look at the reports, you will not be able to see a unified number for the earnings for both, you would see only the number for Fabric and you would see the earnings for Batiks separately.
For more information on this topic, please click here to see the full article on working with your Departments.