Start a Special Order

Here is a short video showing you how you can start a special order in the Register:

Steps for Starting a Special Order in the Register

1. Go to the Register, you can click the Register icon in the upper left of the blue Admin Toolbar.
   
2. Search for the Customer.
3. Click any of the icons in the upper right, the Customer Actions panel will open. NOTE: If the customer has an active special order, the ticket icon will be highlighted in gold.
   
   
4. Scroll down to Special Orders in the left column.
5. Click the + button.
6. The Special Orders panel will open. Click the Vendor button and select the Vendor you'll be ordering from.
7. Search for the item you are special ordering. NOTE: you can only do one item per special order, but you can order any quantity of that item.
8. Enter a Deposit amount, even if the amount is $0, you need to enter it in the Deposit field.
9. Click the Add to Register button, your special order deposit will load as a line item even if it is $0 so that you can complete the order and print out the receipt.
10. Complete your transaction in the normal way.

 Click here for more detail on working with Special Orders.