Because the POS is web-based, the general rule for equipment is that it must work with a computer. If you already have a point of sale system that operates on a computer, it is likely that your existing equipment will work with our system. Specialized hardware, such as a dedicated cash register machine, most likely will not work with our system for its special-function buttons. We have some recommendations for equipment that we have tested, but they are not required for our system.
***Please keep receipts for equipment until you are certain it is compatible with your computer.***
The POS is web-based, so any computer/tablet with a full-function operating system that connects to the internet should work. Here is a list of minimum requirements to work with our system:
- Windows: We recommend Windows 8.1 or later* but the system has been successfully deployed on versions as early as Windows 7. NOTE: Some clients using Windows XP and Vista have experienced problems with hardware drivers.
- CPU: Windows - Pentium 4 or better. Mac - Any x86 processor or better.
- RAM: 2GB minimum, 4GB recommended.
- Storage: At least 1GB of hard disc space.
- Ports: At least one USB 2.0 or better port*. It is not recommended to try and use hardware that connects by serial port or parallel port with our system.
- Internet: We advise a broadband connection speed of at least 5 - 10 Mbps. You can test your connection speed by going to SpeedTest.net. Be careful to avoid advertisements; the button that starts the test says Begin Test.
So devices such as Mac's, Netbooks, Chromebooks, iPads, and any Android, Linux, or other operating system devices may experience limited functionality.
*Devices such as the iPad do not have a USB port, so to connect printers and other peripherals, you would have to purchase and configure Bluetooth versions, which are more expensive than standard peripherals. For a list of compatible Star printers that will work through Bluetooth, please click here.
A Note on Tablets: For extended use of the system, tablets are just fine for working with the Register, but for data entry, you will want a dedicated keyboard, so a low-end computer or notebook is recommended.
Many of our customers have chosen to go with a standard desktop PC that you can pick up for about $300 - $400. Some of our customers have gone with a touchscreen computer. If you have to buy, get something that you like and that is dependable. If you have any questions, please call us.
For our system, your existing router that is already working for you will usually be sufficient. If you have internet outages that are of concern to you, there is a type of router that will automatically switch over to a cellular connection as a hotspot, to save you as much down time as possible. Understand, this is purely optional, but below is a link to an excellent router by NetGear.
Failover Router Example > (PC and Mac Compatible)
Nearly any barcode scanner that connects to your computer by USB, Bluetooth, or WiFi will work. USB barcode scanners for a desktop or laptop are generally the most affordable and reliable. Generally, more expensive scanners will have additional features, but may not offer better scanning. Your scanner should be able to read 1D scans in code 128 (just a single read across the barcode), which is something almost all scanners currently available can do.
USB Example > (PC & MAC Compatible)
Wireless Bluetooth Barcode Scanner
Many of our clients like to use the easy form-function of a tablet, such as the iPad, for working on the floor with customers and inventory. Since the iPad does not have a USB port, external hardware, such as your barcode scanner, would need to be able to connect wirelessly. We recommend buying from a reputable brand (the unit above is by Motorola) in case you need support.
Bluetooth Example > (PC & MAC Compatible)
The label printer is used to create barcode labels for products in your store. Look for one that connects to your computer. An inexpensive printer here should work just fine. We frequently set up Dymo 450 series printers and Zebra 2800 series printers. If you have a different type of printer, we can almost certainly help you set it up with our system if it plugs into your computer by USB.
Our system is currently capable of printing to 1" x 1" labels, 2.25" x 1.25" labels, 2" x 3/4" labels, and 3/8" x 2.13" 'dumbbell' labels. Click here for more information on where to buy these labels.
Label Printers > (PC & MAC Compatible)
Unless you are on a very tight budget, we would recommend spending enough money to purchase a heavier-duty receipt printer. Printers can be found for around $50, but they print receipts that aren't very legible or easily scanned. Something in the $200 - $300 range will be more reliable and might save you some headaches in the long run.
We set up Star TSP100 series printers and Epson T88 series printers on a regular basis, but other models work well, too, just make sure it plugs in with USB and can print from your operating system (do a test print from Word or a similar application).
Please note that unless you have your own IT administrator who can set up an Ethernet-based printer, it is recommended you order the USB version, which we can help you set up.
Our system is currently capable of printing to 1" x 1" labels, 2.25" x 1.25" labels, and 2" x 3/4" labels.
Receipt Printers > (PC & MAC Compatible)
Most likely, unless you have a drawer or cash box you prefer, you will want a cash drawer that can plug into your receipt printer so the drawer will pop open after a sale is completed and the receipt starts printing.
Credit Card Reader
For standard swipe readers, like the MagTek pictured above, the link below is a good option. For EMV chip readers, we do have a recommended solution, which you can discuss with our Customer Support team.
What would you do if your internet connection went down in the middle of your business day? Our system depends on the internet to operate, so if you are wanting to make sure you can always connect, having an internet hotspot that uses your cellular service as an alternative is a great option. Contact your mobile service provider for hardware solutions.