Point of Sale Introduction & Launch Process

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    Earleene Kellogg

    Great info.  I am excited to get started.  Of course, I have questions & ideas.  Thanks, Earleene

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    Andy Wheeler

    Glad you like it, Earleene!  Feel free to contact us with any questions, or you can post them here.  Thanks!

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    Christine Woodbury

    Do you have any ideas/ experience regarding the choice to use the UPC, the makers product number, or a unique SKU as the key identifier for a product? 

    If the SKU is the best choice what factors go into deciding what numbers/letters would be most useful?  How many digits are ideal?  Is it a good idea to code info into the number such as manufacturer name - etc? 

    When the SKU is typed into the product record page and the print barcode label is clicked, does the alpha/numeric code automatically translate into a barcode format before it is sent to the label printer?

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    Andy Wheeler

    Here are the basics on the identifiers for products:

    • UPC - This is always exclusively numbers, and they will be identical to the numbers in the barcode for the product.  These should be officially registered by the manufacturer: if you create your own barcodes, those will go in the SKU field (see below).
    • Manufacturer ID - This is the product code used by the manufacturer for a product and should be identical to the way they use it on their website.  This code often contains numbers and letters.  It is important not to alter the original code so that a) web searches by customers will find the product on your site, and b) our upcoming Catalog system will accurately identify the product.
    • SKU - This is a number for your internal reference and can follow any numbering or naming style you like.  If you need to print your own barcode labels, whatever you enter in here will give you that option.  It is a good idea to put the Manufacturer ID in here if you wish to print barcodes and don't need your own unique SKU numbers.

    Any of these identifiers can be used for a product and all of them are searchable in our system.  Also, if you are doing a bulk upload of product images, if you have used any of the numbers as the file name for the image, it will automatically associate it and put the image into the product entry.

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    Earleene Kellogg

    Goodmorning,

    Do you set up what is printed on our receipt printer?  They (STAR) said our POS provider would do that???

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    Andy Wheeler

    You can set up what is printed on your receipts by going into Settings > POS and on the right you will see an area for Notes that will print on receipts.

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    Earleene Kellogg

    I  was thinking more along the lines of store name, number, address, etc.  At this point our receipt printer isn't working.  They thought that was on the POS end.  It works when they run the test print.  ????  We need some bug spray!!  It will all work out.

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