Please follow the steps in this guide to set up your Zebra 2800 series printer in Windows 8, or Windows 8.1, or Windows 10 (preferred). Prior to this setup, make sure that you have plugged in and powered on the printer, installed the driver (see below), and that you've done a successful test print (that option will be there for you at the end of the setup procedure).
Many times, the driver that comes on the installation disc with the printer is an older version, so you might want to check the manufacturer's site for the latest version.
Also prior to this setup, you will need to make sure that your browser is set up to print properly with our system.
Click here to set up your Chrome browser to print (Firefox is recommended, but Chrome will work if you can't user Firefox).
Label Sizes to Use
Our system works best with the following sizes:
Configure the Printer Driver
Once you have the best version of the driver installed, you will want to open your list of printers in your Control Panel. Many versions of Windows have a Devices and Printers link in your Start menu that will take you right there, but you can always find your printers in your Control Panel list.
Right-click on your Zebra printer and go to Printer Properties to start. (Note: if you are using Windows XP, you will go to Preferences instead.) It is recommended to leave the settings you see alone unless directed to make changes to them below.
At the bottom of the Printer Properties window, click on Preferences.
In the Printing Preferences window, make sure your proper label size is selected. You will want either 1.25" x 1" or 2.25" x 1.25". Also, make sure the orientation is set to Portrait. At the bottom, you will also want to minimize the Unprintable Area by entering 0 in all fields. The driver will probably put numbers in, as seen below, but this will ensure that all available space is being used:
That's all you need for this whole window. Click Apply and then click OK to close the Printing Preferences window. In the Properties window, click on the tab at the top for Advanced. At the bottom of the Advanced tab, find the Printing Defaults button and click on it:
In the Printing Defaults Advanced Options window, select your label size (we will use 2.25" x 1.25" as an example) and then click Apply and then OK for the Printing Defaults window.
One last step for setup; in your window click on the Printer Settings tab at the top. Look all the way at the bottom at the area that says Always Use Driver Settings and check the box next to that selection. What this does is it forces the printer driver to look at the settings you have saved for this printer whenever you switch from another printer back to this one. If you leave it unchecked, it will use whatever paper size and settings were used in the previous printer. Click Apply and then OK.
Run a Test Print
Next, run a test print from our system to make sure everything works all right! If you have products already loaded, you can go to Products > Products and click on the Print Barcodes button. Choose your label size and then search for a product. At the bottom, click the Print Preview button to see a preview of the output. Before you click to Print, be sure to read the note below!
The first time you print, make sure you have set your Dymo printer to be the active printer, and click on the Properties button, then go to the Advanced button in the lower right of the Properties window, and in the Advanced Properties window make sure your paper is set correctly (it probably won't be, this first time). Any time you change from one printer and back to this one, it is a good idea to make this same check.
If your label is printing with extra blank labels, you should first check your Browser settings (see the link at the top of this article to set your Browser to print with our system) and if that doesn't work, double-check the areas listed above where you set your label size and make sure they are set to either 1.25" x 1", 2.25" x 1.25", or 2.25" x .75". Also make sure that your Unprintable Area numbers are as close to zero as you can get them to keep.