To facilitate recurring payments for your Rent to Own module and also for setting up Subscription plans, one critical part of the setup is having your processor configure Tokenization. Recurring payment tokenization is a secure storage area for the 'tokens' used by the system for recurring payments.
Rain has negotiated on your behalf very favorable rates with both Worldpay and Transnational for this service. Normally, the monthly is much more than our negotiated amount and you would also be charged a per-transaction fee. We have negotiated a flat $10 per month fee, and no per-transaction fees.
To receive this special rate, you need to contact the appropriate provider below and tell them you need your recurring payment tokenization activated and that you are a Rain client so you qualify for the flat rate of $10 per month with no per-transaction fees.
If you get a representative who is unaware of the pricing, their supervisor will certainly know about it.
Channelsupport@worldpay.com (Please Note: Worldpay calls this service PASS tokenization)
If you use a different processing company, we do not have special pricing for you, and you will need to work with your processor and their vault system for recurring payment tokenization. It is likely you will be charged more for the base fee and you will incur per-transaction fees as well.
If you are with Worldpay or Transnational and have any trouble with the processor giving you the special rate, please contact us at 877-909-6699 and we will resolve it for you.