A critical part of the setup you need to do to facilitate recurring payments for your Rent to Own module is having your processor set up the Vault. The Vault is a secure storage area for the 'tokens' used by the system for recurring payments.
Rain has negotiated on your behalf very favorable rates with both Vantiv and Transnational for this service. Normally, the monthly is much more than our negotiated amount and you would also be charged a per-transaction fee. We have negotiated a flat $10 per month fee, and no per-transaction fees.
To receive this special rate, you need to call the appropriate number below and tell them you need your Vault activated for recurring payments and that you are a Rain client so you qualify for the flat rate of $10 per month with no per-transaction fees.
This is a relatively new development, so if you get a representative who is unaware of the pricing, their supervisor will certainly know about it.
If you use a different processing company, we do not have special pricing for you, and you will need to work with your processor and their vault system for recurring payment tokenization. It is likely you will be charged more for the base fee and you will incur per-transaction fees as well.
If you are with Vantiv or Transnational and have any trouble with the processor giving you the special rate, please contact us at 877-909-6699 and we will resolve it for you.