I have a product that needs information from the customer when they order it, how do I get it?

Once you have logged into the Rain system as an Administrator (your login link should look like 'yourwebsitename.rainadmin.com/admin'), on the far right side of the blue Admin Toolbar, click the gear-shaped button. In the drop-list, click on Settings > Website Settings > Products, you will see a setting for Notes Field a short way down the list. Change the setting to On and then scroll to the bottom of the page and click Save. Each of your products will now have a Notes field with no limit to the amount of text they might want to include for you. You will receive those notes in the notification email you receive for the order, and they will also be visible when you open the transaction under Products > Orders.