New
PDF Download of the Rain Retail Knowledge Base
For years many of our clients have requested a downloadable, printable version of all of our Knowledge Base articles (the ones you find at websitesupport.info). We have created this for you as a Zip file you can download to your computer and view offline if needed or print from Adobe Acrobat. Please note, while the PDF files contain the written content of the articles (all text, images, and links), they are not very pretty, and you will still need to view videos online at the website, but all of them are linked for you within each article. The Zip file is 260mb and will give you a file-folder tree like the one pictured below to help you find the content you need. Please be sure to read the Read Me First PDF once you have un-zipped all of the files on your computer (the article has instructions on how to do this). Click here to download the Knowledge Base.
For years many of our clients have requested a downloadable, printable version of all of our Knowledge Base articles (the ones you find at websitesupport.info). We have created this for you as a Zip file you can download to your computer and view offline if needed or print from Adobe Acrobat. Please note, while the PDF files contain the written content of the articles (all text, images, and links), they are not very pretty, and you will still need to view videos online at the website, but all of them are linked for you within each article. The Zip file is 260mb and will give you a file-folder tree like the one pictured below to help you find the content you need. Please be sure to read the Read Me First PDF once you have un-zipped all of the files on your computer (the article has instructions on how to do this). Click here to download the Knowledge Base.
Improved
Transaction Details Report
Updated the Transaction Details export to include a Department column. A department will be listed in this column for any product assigned to a department. Products with no department assigned will show as blank. The department for all sold classes will display as Classes and the department for all sold services will display as Services.
Reserved Inventory
Updated the Change Inventory panel on the Edit Product page to display the amount of inventory currently on reserve. Inventory is in a Reserved state if it is in a Rent to Own contract, on a Special Order that's been received but not picked up, or if it's being used as a Loaner.
Updated the Transaction Details export to include a Department column. A department will be listed in this column for any product assigned to a department. Products with no department assigned will show as blank. The department for all sold classes will display as Classes and the department for all sold services will display as Services.
Reserved Inventory
Updated the Change Inventory panel on the Edit Product page to display the amount of inventory currently on reserve. Inventory is in a Reserved state if it is in a Rent to Own contract, on a Special Order that's been received but not picked up, or if it's being used as a Loaner.
Fixed
Rent to Rent
Fixed an issue where if the default contract type was set to Rent Only. It wasn't calculating the monthly payment or estimated tax amount when creating a new Rent Only contract.
Securepayments.org Coupon Fix
A bug that caused the Enter Coupon | Enter Gift Card buttons not to work on securepayments.org has been fixed. This is the secure website the Rain system Shopping Cart uses to process online payments securely.
Fixed an issue where if the default contract type was set to Rent Only. It wasn't calculating the monthly payment or estimated tax amount when creating a new Rent Only contract.
Securepayments.org Coupon Fix
A bug that caused the Enter Coupon | Enter Gift Card buttons not to work on securepayments.org has been fixed. This is the secure website the Rain system Shopping Cart uses to process online payments securely.
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