Website Settings: Products Tab

The Website Settings Tab

You can get to this part of the system by clicking on the gear icon on the right side of blue Admin Toolbar and then clicking Settings > Website Settings > Products.

As you work on your settings, in each tab, you need to remember to click the Save button at the bottom of the screen before you move on to another tab or screen, or you will lose your work.

Settings for Products

There are a great many configuration options for your Products, ranging from how they display on the site (number of columns for Categories and for Products) to the preferred checkout method in the Shopping Cart and even custom Add to Cart buttons. In this overview, we will cover only the most important of these. For full descriptions of all functions, please click here.

 Checkout Method - You have two options for the way checkout works for your website transactions:

1. Sale - This will charge the customer's card at the point of purchase.
2. Authorization - This will authorize the funds on the card at the point of purchase, but will not charge the card until you go into your PayPal or Authorize account and click to Collect Funds. This setting is preferred if you often need to adjust shipping or if you are worried about inventory accuracy.

Call to Order Display - If this is set to ON, you will see 'or call: (your business phone number)' below the Add to Cart button, as in the image above. Turn it OFF if you do not wish for this to display globally for your products.

Enhanced Product Options View - With this option ON, your products that have options and styles such as size and color are displayed in an attractive and useful style, as pictured above. Please note that this setting works only with the Responsive system, and turning this on will no longer allow your UPCs, Manufacturer IDs, and SKU codes to display (from the setting above). Also, the Notes field and 'Send What You Have' options (see descriptions below) will not display on the page any longer, nor will any product Forms be visible (from the Advanced tab of the product).

Notes Field - If you turn this feature ON, customers will see a Notes field on the detail page of the product. This field can be used for them to give you feedback on needs they have for the order, or for the product in particular. You can see an example of this in the product image below. Please note: in non-Responsive websites, this option will cause your Short Descriptions to no longer display on the category page, if you have them set that way.

'Send What You Have' Option - This offers a drop-list of options for the customer's preference on what you should do if you don't actually have the quantity they want to order. Options include Send What You Have (default), Cancel This Item, or Contact Me. Please note: in non-Responsive websites, this option will cause your Short Descriptions to no longer display on the category page, if you have them set that way.

Item Condition - If you sell used goods online, this setting will enable an Item Condition field for you. By default, items will be listed as Brand New. Other conditions include Mint, Excellent, Very Good, Good, Fair, Poor, Non-Functioning. If you are unclear how to categorize item conditions, click here for an excellent outline from Ebay on item condition, with recommendation by product type.

Item Condition Default - If you sell used goods online, with this setting you can choose the default condition that any new products you create in your system will start with.

Display Out-of-Stock Items on Website - If you set this to No, when your products get down to zero inventory, they will automatically be hidden, making them disappear from their category. You will still be able to search for them when logged into the system as an administrator, but the public will not longer be able to view the product. 

Product Message Below Add to Cart Button and Product Message Below Images - The two areas described by these functions are often blank space on the page, so if you want to add content to these areas, you can do so using the respective Content Editors provided. Please note that for the first option (#1 below, the Product Message Below Add to Cart Button) you have about 300px of width to work with, so create your content with care. If the product has multiple images, the micro-thumbnails for them will show up where you see #2 below. The content in the area below the images, #3 below, will be full page width (about 1200 pixels). Here is an example of where the content shows up:

The product's Long Description will show up in area #4. PLEASE REMEMBER that the content for #1 and #3 above will appear for EVERY product listed on your website, so it needs to apply to everything you sell. Links to policies for your online store, shipping rates, promotions you are running, and many other types of content would work well here.