The Rain system is now able to allow you to save multiple Cards on File for your customers. These can be used in several areas of the system, but are not yet usable system-wide. They can currently be used for:
- Rent to Own / Rent to Rent Contracts
- The Register (If you have the customer loaded and use Card as a payment method, see below), and
In order to use Card on File, you will need to enable it by going to the Gear Button > Beta Features. It will only work if you use our integrated processing with either Worldpay or Transnational, and if you have recurring payment tokenization already set up with the processor. Click here for more information on how to set this up.
You can get to this part of the system by clicking on POS > Customers and searching for the customer, then clicking on the name to open the profile.
You can add cards on file on the left side of the panel by clicking the Add button.
Cards saved on file will appear in a list below the Customer CC heading. If you click to add a card number, you'll see a simple interface to do so, and you can just swipe the card to add it. The system will verify that it is a valid card:
With a card on file in the account, you will be able to allow the customer to use it for any payments requiring tokenization. For example, at the Register, with the customer loaded, if you use Card as a payment type, you can choose to use a Card on File without having to swipe it, so it's useful for phone orders or other situations where you wouldn't normally be able to swipe a card. You can also add a new card on file using this interface with the Save Card on File checkbox. Here is how it shows up when using Card as a payment method:
You can also use it in the Rent to Own module and in the Subscriptions module, and that option will appear where you choose the card when setting up Autopay. Here is what it looks like in Rent to Own:
With AutoPay set to ON, when you click Manage, you are able to set a Primary and Secondary card, and any cards on file will automatically appear in the selection list, as pictured here:
In the Subscriptions module, if you go to Products > Subscriptions and click the gray-circle on the far left with the number of subscribers, you are able to see a list of all subscribers and the status of their subscriptions. If you click on a customer name, you will see the following, and any saved cards on file will be available in the drop-list pictured, and new ones can be added, if needed:
Please note that customers will also be able to use their card on file when doing an Online RTO contract, or when doing an online Subscription signup. Also note that at this time, the shopping cart for web orders does not integrate with this feature, so for normal web orders, customers will still need to enter their card information.