With Coronavirus concerns occupying everyone's minds it's a good idea to safeguard your customers by adopting safe sending practices for the orders you ship. If you're wondering why this is important, please remember the following Coronavirus facts:
- The Coronavirus can survive on a plastic surface while not exposed to sunlight for up to two to three days. The truth is, there hasn't been a conclusive study yet that has said how long the virus might survive in a sealed package, as of the publication of this article.
- The virus survives longer at temperatures lower than 86-degrees Fahrenheit.
- Even if you don't have symptoms, you could be spreading the virus just by touching surfaces or breathing / coughing / sneezing on them.
How can you reassure your online customers that the packages you are sending to them are safe? Also, how can you set your own mind at peace that you're not inadvertently spreading the virus? Here are a few things you can do:
- Wear a Breath Mask - Yes, they're uncomfortable. Yes, they suck to breathe through. But wearing them and letting your customers know that will alleviate a lot of their concerns since this virus appears to be primarily spread through respiratory means.
- Cough / Sneeze Into Your Elbow - Sounds corny, but it works! Coughs and sneezes happen whether you're sick or not, just from dust, allergies, or whatever. You don't touch the inside of your elbow much, so if you cough or sneeze this way, whatever might get around your mask is likely to be caught in your elbow.
- Wear Surgical Gloves - Yes, they're uncomfortable. Yes, you can't work quite as well with them on. Even so, wearing these gloves--as tight a fit as you can find without constricting your hands too much--will prevent anything from your hands getting on what you're packaging in the first place.
- Spray and/or Wipe Everything - Okay, not every individual packing peanut, but the items you are packaging up as well as any surface you might have touched should be sprayed lightly with disinfectant like Lysol or wiped with a disinfectant wipe like the Clorox Wipes. Here is a list of products that the CDC says are good for cleaning surfaces. The scent of the disinfected is likely to persist until the package is opened again, and how reassuring will that be to your customer just to smell that when they open it up? To me, that's a breath full of secure comfort.
- Take a Photo - After you're geared up as described above, take a photo of you and your team working on order fulfillment. Take one of you spraying the items. Put those photos up on your website along with a promise that you will practice Safe Sending for your customers throughout this crisis.
These are just a few things you can easily do to reassure your customers that you're doing everything you can to be a safe sender. If you have more ideas, we would love to hear them! If you have questions about how to get this content up on your website using the Rain system, please contact us at support!
Our thoughts and prayers go with all of you to stay safe and healthy, please take care!